We're looking for a Swiss-army knife / human accelerant based in New York to help us launch Tunic Pay in the United States from the ground floor and turbo-charge it. If you are excited about product, go-to-market, and contributing to the battle against scams and financial crime, read on to learn more ⬇️

About the role 🎭

This is an opportunity to have ownership and impact from day one, working closely with our founders and a lean, high-calibre go-to-market team to stand up Tunic Pay's United States business. You will help take us from our first US engagements to repeatable growth, working with some of the largest banks and credit unions in the United States from first conversation through onboarding and expansion, and sitting at the intersection of customer, product and data.

Commercial Strategy & Analytics

Early-stage commercial execution end-to-end: research and reach out to prospects, prepare meeting strategies and materials, pitch customers, negotiate contracts, and manage key stakeholders across US banks and credit unions.

Lead pilots into successful rollouts: analyse usage and performance data to uncover trends and adoption patterns, synthesise insights into clear expansion strategies, run weekly pilot meetings and client stakeholder workshops using data to guide decisions, and prepare concise materials (proposals, reports, meeting plans) that move partnerships forward and expand revenue opportunities.

Product Development

Translate the voice of the US customer into product action: identify friction points and blockers, surface structured feedback and adoption insights to the product team, recommend features or UI improvements, and help prioritise the enhancements that matter most for the US market.

Anything 🤷🏻‍♀️

The role will evolve as we build out the US operation, so be ready to take on varied projects, from standing up new processes to helping shape our US market entry.

About you 🤓

Here are some thoughts on who would be successful in the role. We know we won't be able to assess these from your resume, but our interview process will be designed around them:

• A Raconteur/se: You love to tell clear, compelling stories, across slides, email and stakeholder meetings, and can turn complex or ambiguous information into narratives that drive decisions.
• An Auto-didact: One day you will be analysing adoption patterns; the next understanding a bank's fraud-ops workflow. You learn fast and love using AI.
• A Powerhouse: When there's a will, there's a way. You're tenacious, creative and don't wait for perfect information to make progress.
• A Radical Owner: Whether it is leading a weekly pilot review or digging through imperfect data, you see all tasks as important and assume full ownership, and you orient towards "what is going to help this business and its people move faster".

The hard skills we'll value

As we look at profiles, here's what we'll be scanning for: