We’re looking for a Senior Product Designer based in London to shape how Tunic Pay looks, feels and works, from the moment a bank customer is about to send money to a scammer to the screen where a fraud analyst decides what happens next. If you're excited about making complex, high-stakes information simple and trustworthy, and contributing to the battle against scams and financial crime, read on to learn more ⬇️

About the role 🎭

You'll work closely with founders, the product team and engineering to take Tunic's product and brand from early traction to something banks and their customers instantly trust. You'll design across our whole surface area, from customer-facing payment journeys to data-heavy tools for fraud teams, and help set the design foundations everything else is built on.

Customer Journeys

Design real-time interventions inside digital banking payment flows. These surface risk and trust signals at the right moment, balancing friction against protection, so we can break the spell on scams without getting in the way of genuine payments.

Fraud Team Tools

Design workflows for fraud analysts and investigators: case management, evidence handling and decision tools that help them work faster and more consistently. That includes turning the outputs of our investigation engine and AI agents into explainable, actionable interfaces. For example: how should an API response be presented to a bank employee with 90 seconds to make a decision?

Design Foundations & Brand

Shape Tunic's visual identity, design principles and component patterns while they're still being established, across product, website and sales materials.

Enterprise Reality

Ship strong work within the constraints of tier-1 banks: compliance, accessibility, security and platform limitations. Bank customers may also be in the room as stakeholders.

Anything 🤷🏻‍♀️

This role will evolve quickly. Expect ambiguity, variety, and responsibility, the scope will likely change in six months.

About you 🤓

Here are some thoughts on who would be successful at the role. We know we won’t be able to assess these from your portfolio alone, but our interview process will be designed around them:

• A Simplifier: You take messy, technical, high-stakes information and make it feel obvious. You have a strong bias towards removing things rather than adding them.
• An Auto-didact: You may spend one day studying open banking payment rails and another learning how a fraud analyst triages an alert queue. You pick up new domains fast and turn what you learn into design decisions. You use AI tools in your workflow as a matter of course.
• A Craftsperson who ships: You care about the small details that matter to users, and you also know when a rough version is the right call so the team can learn.