We’re looking for a Swiss-army knife / human accelerant based in London to join our fintech startup at the ground floor and turbo-charge it. If you are excited about data analysis, go-to-market, and contributing to the battle against scams and financial crime, read on to learn more ⬇️

About the role 🎭

This is an opportunity to have ownership and impact from day one, working closely with founders and a lean, high-calibre GTM team to take Tunic from early traction to repeatable growth. You’ll work with some of the largest banks in the UK (and increasingly globally) from first conversation through onboarding and expansion, and sit at the intersection of customer, product, and data.

Commercial Strategy & Analytics

Early-stage commercial execution end-to-end: research and reach out to prospects, prepare meeting strategies and materials, pitch customers, capture and synthesise notes, negotiate contracts, and manage key stakeholders.

Lead pilots into successful rollouts: analyse usage and performance data to uncover trends and adoption patterns, synthesise insights into clear expansion strategies, run weekly pilot meetings and client stakeholder workshops using data to guide decisions, and prepare concise materials (proposals, reports, meeting plans) that move partnerships forward (which requires owning relationships and customer initiatives) to expand revenue opportunities.

Product Development

Translate the voice of the customer into product action: identify friction points and blockers, surface structured feedback and adoption insights to the product team, recommend features or UI improvements, and help prioritise enhancements based on customer impact.

Anything 🤷🏻‍♀️

The role will evolve — be ready to take on varied projects as the business grows.

About you 🤓

Here are some thoughts on who would be successful at the role. We know we won’t be able to assess these from your resume, but our interview process will be designed around them:

• A Raconteur/se: You love to tell clear, compelling stories — across slides, email and stakeholder meetings — and can turn complex or ambiguous information into narratives that drive decisions.
• An Auto-didact: One day you’ll be analysing adoption patterns; the next understanding a bank’s fraud-ops workflow. You learn fast and love using AI.
• A Powerhouse: When there’s a will, there’s a way. You’re tenacious, creative and don’t wait for perfect information to make progress.
• A Radical Owner: Whether it's leading a weekly pilot review or digging through imperfect data, you see all tasks as important and assume full ownership — and you orient towards “what is going to help this business & people move faster”.

The hard skills we’ll value

As we look at profiles, here’s what we’ll be scanning for: